i've had a couple more days to play with my new toy, and after several nights of disinterest and distraction-fuelled demotivation i'm left with little excuse not to sit down and talk about it, so here we go again...
the thing that sits in my hand...
hardware + software = product: of course they have to work together. look at Motorola in recent years - have you ever been walking down the street and seen a mind-blowingly beautiful girl walking arm in arm with a bloke who looks like a Neanderthal who was dropped on his head one time too many as a child and thought to yourself
"no, seriously, how the hell did that happen?"
that was the Motorola RAZR. brilliant piece of hardware. it was no thicker than my Nokia at the time, but was still a dual-screen clamshell. the keypad was responsive and elegant, the screen bright and easy to read. the software, on the other hand, felt like it had been thrown together as an afterthought. it was unintuitive, slow and bordering on sadistic. it was a Rocky & Bullwinkle phone - designed and built by separate teams who were patently unaware of each others existence and thereby never compared notes.
i'm pleased to announce that in the last week the hardware on the Desire has felt, in a word: solid. it has a heft to it that means it doesn't feel like it's going to fall to pieces in your hand, the rubberised back-plate has a soft, tactile texture that doesn't seem like it's going to squirm out of your hand like a wet fish, whereas the textured aluminium frame around the screen complements it nicely. the glass screen has, thus far, managed to resist scratches, although i need to wipe it down with a microfibre cloth every once in a while to remove the residue from my greasy fingers. this is to be expected - you're designed to touch the thing and you can't spell "wog" without "greasy" - it comes with my genetic heritage.
it's worth noting that the camera is fairly decent. i've seen the shots that the iPhone takes and it makes me wonder why people bother. the 5MP shooter on the back of the Desire is well and truly good enough for Government work. the tiny CCD's in these things will never be as good as their full-sized counterparts in DSLR's, but then that's not what you expected, is it? it's a happy-snap camera and should be treated as such, but having the facility to take a quick shot of someone to add to their entry in your phone book is cute...
i'm liking having the small row of actual buttons along the bottom of the face, if only because it gives me access to the functions they provide at any time without taking up valuable screen real-estate. the screen is Beautiful to look at - photos are clear and crisp, although you do get banding in graduated colours. oh well, i'll survive. the thing is that it's 3.7" diagonal leaves very little space, and fingers are only so small and real estate gets eaten up QUICKLY. i was perplexed for quite some time about the point of the little optical track-ball (of which i liked the addition. the less moving parts the better) until i needed to quickly go back in a text message i was writing. it gives you access to granular cursor movement which is near-on impossible with my finger. in general, it's a well put together little gadget, and the design decisions HTC have made have mostly been for the win.
there are a couple of niggling flaws that have irritated me and made me wonder why, when they've come THIS close to awesome, why HTC didn't put in just a little bit more effort. for starters, i now have Yet Another USB Cable to lug around. i'm not sure at this point in time whether this is another standard, of if HTC have just decided to fuck me for no good reason, but in a world where i have enough Mini-USB cables to just leave one everywhere i go on a regular basis why i now need one with a slightly different end. at least they provided it with a mains-to-USB converter, but still. then you plug it into the phone and notice that there's a 2mm gap between the moulding of the cable and the phone. it looks like it's not plugged in properly, but no - the light's on and a forceful push doesn't yield any further movement, so it MUST be right.
while we're talking about power, the battery life is also a bit of a bone of contention which no one's managed to come up with a decent answer to as yet. there isn't a smartphone on the market that i'm aware of that doesn't need to be charged more often than i need to eat. it DOES nicely get through the day tho - if i take it off the charge first thing Monday morning i reckon i could get to half-way through Wednesday before it ran out of juice, which isn't bad in the overall scheme of things, but still. i do miss the days of my old Nokia 3210 which would last a week between charges with moderate use. perhaps i should invest in a small solar charger...
the back plate has received its fair share of scorn on the intertubes - i didn't mind overly much, but then i'm used to having to take the back of my phone to mess with batteries and the like. what bugs me is that if this same company built an almost-identical phone where you could change the Micro SD card on the fly, why the fuck do i have to take the battery out to do it on this one? i understand that i will Rarely If Ever change said card, but... my Blackberry could do it. the Nexus One can do it. how hard can it be, people?
apart from that, i'm pretty happy with it. i've been carrying it around in the pocket of my hoodie a lot of the time and it seems to have suffered not a jot from the occasional knock and bump against things. that said, i'm also yet to drop it so i'll just have to wait and see what the results of THAT little misadventure are when it happens.
ok, so it's pretty and all, but what's it like to USE?
well built hardware, intelligently thought out software, strong integration, these things are wonderful and all, but if it doesn't fit into daily life then all you've got is a very expensive toy which you pretend to use and inevitably sits on the shelf or in a drawer somewhere being of less use to you than tits on a bull.
for starters, it's quick and easy to check. i've spent a fair bit of time fiddling and customising and so on, but it's the work of something like 3 seconds to pull it out of my pocket, unlock the screen, glance across the icons to see if i've received any messages, flick over to my calendar, flick it back to the main screen, lock it and return it to my pocket. i consider this to be fairly reasonable, especially since in that time i've managed to visually confirm the following:
the time
missed calls
SMS/MMS messages
emails
my next calendar appointment/reminder
received Gtalk messages
that's a fair bit of information available at a glance.
when i walk in the house, or into the office, or arrive at various friends' places, the wifi automatically connects and synchronises to the various online resources i use. i have, at time of writing, not shelled out or a 3G data plan, and while i'm in no rush to do so i expect it's not far around the corner just for the sheer convenience (and because i can claim it off my tax - this is something of a motivator).
i've found that i pull it out in those brief tens of seconds where i'm waiting for something. i've installed a couple of newsfeeds (Slashdot and Engadget being primary) which update themselves and then sit quietly in the background, so instead of staring out into the distance when i'm waiting for the kettle to boil i can quickly flick through a couple or articles. i use a portal-app which connects to Skype, so i can now use my phone as a Skype Handset. if i want to have a video call i just chat while i power up my laptop, log into Skype-proper hang up and redial. it's just another way that i manage to make myself more connectible to people who it'd be FAR too expensive to call over the cellular network.
i have NOT, however, installed any games. there's one game that came pre-installed and which i can't seem to remove and about half of the people i've handed the phone to so they can have a look at the latest hotness (it'll be yesterday's news in another week or so - such is the nature of technology - but for the time being few people in Australia have had a real chance to play with Android so there's a lot of curiosity) will find it inside of a couple of minutes and have a play. frankly, if i wanted to play games on the go i'd give Nintendo money for a DS. i come under the category (more or less) of a "hardcore" gamer, rather than a "casual" gamer. i want immersion (and preferably explosions and gunfire or at least limbs flying off and blood splattering the landscape), so little games that fill in 5 minutes at a time are of little interest to me. there are things to read, information to assimilate, news to be updated on. i like to be connected and informed - this is what is important to me and so i have configured my phone to provide this in a dense, easily accessible format.
one other UI element that bears mentioning is the integration that Google have provided within Android. when i first started setting the phone up i imported my old contacts into the phone's database, connected the mail client to gmail and logged into Facebook through the provided application. Android is smart enough to realise that you may well have a lot of the same people across these various contact lists, and so it gives you the option to link them together into one meta-record. THIS, is too fucking cool for words, since now all i have to do is look someone up in the contacts list and get access to their phone number, any address they've emailed me from, ever (and that includes the online records in my gmail - i type in Julia and i get not just my friend here in Canberra, but a recruitment agent in London i've not had any contact with in over a year. this is seriously fucking awesome), as well as giving me their latest Facebook status, right there in their contact listing. if i want to know more i can click on that and it brings up Facebook so that i can comment on it, or see what else is going on. it's stuff like this that gives me a big, geeky hard-on, and it gets even better when i show that to iPhone users who proceed to lose their fucking minds with jealousy and say things like "Holy Shit... I can't do that!"
so has the Desire fit nicely into my life? yes, yes it has. for me it's an Enabler. for example, now when i make a batch of pikelets i can quickly and easily take a photo and share the moment with my girlfriend (who lives on the other side of the country) cheaply, and easily, without finding my camera, taking the shot, having to down-res it so that it won't take 5 minutes to send and receive... hey, look at me in a silly pose! i'll send her a copy! click, send. done. being 3700km away from each other for several months is painful, but now we send photos of ourselves back and forth on our smartphones and it doesn't seem so far.
so has the Desire made my life easier? yes, yes it has. has it done this any better than alternative products in the marketplace? possibly, possibly not - not having an arsenal of different phones that i've been able to test has made that particular question difficult to assess, but i'll say this much: i couldn't have done it as well or as easily, or wrapped it around my finger so nicely if i'd bought a fucking iPhone...
on why i hate Apple...
half my life ago when i was a young lad, my first ever job with at the Apple Centre in Perth, Western Australia. those were the days when every Apple product was a beige desktop with the rainbow Apple logo, laptops and portable devices were a matte black, Microsoft was The Enemy and Bill Gates was the Great Satan. it was one plucky little fruit company (another in a long line of technology startups that started in a couple of uni students' garages) against the Evil Empire. i was decidedly uncool amongst my friends because i Had A Mac, so while they were playing the Tie Fighter: Defender of the Empire and Mechwarrior i was playing Ambrosia shareware games and drooling over whatever Bungie were bringing out next. i loved my Mac - we'd never had an IBM-PC in the house and i had no idea what the fuck to do with DOS. working in the Apple Centre was a dream-come-true, and not just because they let me buy stuff at cost+5%. i'm sure i must have spent as much as i earned on kit and it's only because my folks subsidised my technology purchases (on the proviso that dad got all the good kit and i got the leftovers at least 50% of the time) that i had any cash left over at all.
the PowerMac 7500/100 i bought for $3000 had 16MB of RAM when i got it (i gradually upgraded it over the years with second-hand parts i traded customers for) and a 1GB Hard Drive. it lasted me for about 5 years of constant modding, upgrading and fiddling around before the motherboard finally gave up the ghost and it refused to boot and by this time i'd moved out of home and learned this little thing i call "fiscal reality" (which more or less comes down to the fact that you only earn so much and you can't keep begging your folks for cash so that you can have cool toys AND eat) so when i needed to replace it so that i'd have something to do my uni assignments on i bit the bullet and decided that it was time to learn how to do things in Windows so i got a friend to help me select parts and we built my first PC by hand. it was a learning experience, but a worthy one. there weren't a lot of Mac-specialist jobs going, i knew i'd be graduating in a year or two and i'd need to have some Windows skills or i'd have a hard time earning money. that, and i wanted to play games and up until that point games were something that happened to other people - people who had Windows PC's. Windows 2000 wasn't the prettiest User Experience on the planet, especially when Mac OS X first started showing off its glossy face to the world, but it certainly didn't lack options for fiddling and i learned fast
so the years passed and i became a Windows God while Gil Amelio got the boot as Apple CEO and Steve Jobs came back in from the cold (where he'd helped build a failed tech startup called NeXT and a wildly successful animation studio you may have heard of called Pixar) to be the "Interim" CEO and we started to see the various multi-coloured iMacs appearing in the world and i'd occasionally wander into an Apple Store somewhere and ponder whether i could afford to pick up one of these nifty lampshade iMacs or one of the new PowerBooks that were coming out in brushed aluminium (i couldn't).
then came the iPod, and it was awesome - all the portable MP3 players on the market had been gelded with minuscule amounts of storage, shite battery lives and zero audio quality. the only decent one i could find on the internet had small hard drive (a couple of gig from memory) and was made by a French company called Archos. i wanted one as desperately as a 13 year old boy who just hit puberty and has suddenly worked out the recreational use for breasts, but there were no Australian resellers and getting one in from the US was ridiculously expensive. then, suddenly, the iPod was EVERYWHERE. i was happy enough with my old Sony MP3 Discman so it was a while before i did some research and realised that the iPod was a fraud. sure, it was the greatest thing since the application of knives to bread except for one thing: it had one important flaw which was iTunes - the only way to get music on and off the thing, which meant that when i went over a friend's place i COULDN'T just give them a couple of songs by a new band to check out, and they couldn't return the favor. to make matters worse, when i installed iTunes to muck around with it i found to my digust that it had gone and rearranged and renamed all of my music and i couldn't find anything anymore. iTunes meant Control - and the entity in control was not me. this didn't seem to bother the average punter. they wanted their music on the go. they wanted it to be made easy for them, and Apple provided, not by making it easier for them to learn and become smarter, but by enabling them to be ignorant.
don't get me wrong - i'm an Egalitarian at heart. you shouldn't have to be a member of the technorati to be able to use a computer. it's just that i'm also a Darwinian with a firm belief that we should be striving to move forward as a species. giving the less educated/savvy/interested the tools to enable them to participate in the Great Technological Revolution of the Information Age is fantastic. REMOVING THE ABILITY OF TO STRIVE FOR MORE, on the other hand, is contrary to my guiding beliefs.
THEN, Apple released the iPhone, which took this philosophy of Control to all new heights. here was a device with so much potential, half of which Apple wouldn't let you access. take Bluetooth, for example. it's a short-range communication protocol allowing devices to connect wirelessly and (vaguely) securely. on my Desire i can use it to connect to my computer to transfer small files quickly and easily, or connect to my car's handsfree kit, or beam photos back and forth from my friend's phones. on the iPhone you can only collect to headsets. sometimes. when it feels like it. Apple say they're "ensuring a positive end-user experience". what they're doing is ensuring that you can only use the device the way THEY can you may. it's like you're renting the device from them, rather than buying it. imagine buying a car and being told you're only allowed to drive it between the hours of 1PM and 11PM, and do to otherwise would void your warranty? or if you pulled up to a petrol station and weren't allowed to put in petrol because you drive a Ford and the station will only sell fuel to BMW's? what the fuck?
then the iPad came out and any enthusiasm i may have had for those arseholes had finally evaporated into nothingness. it's a device that i've been waiting to be built for years - a small, light tablet that i can carry around and use as a portable life-extender. to be able to quickly whip it out at a cafe and read the news, or upload photos from my camera on the fly... but it doesn't even have a fucking card reader. what the fuck is the point? for the same price i can have a little ASUS EeePC that takes a minute or so to boot up, but on which i can do everything i need, AS WELL AS type at a rate of 1200 words and hour. it's a toy that the media can whip up a frenzy about, which could have been so useful, and has instead been limited to being a bright shiny toy that you don't even own properly because the only way to get your media onto it is over the internet or from fucking iTunes. it's the Christian-Communist mentality that says "do what we say the way we say it or we will cast you from the Garden". yes, i just called Apple Communists. get over it. prove i'm wrong. the point is that it COULD have been incredible. i look at it and can't help but wonder when the adult version is coming out. the version with all the features, the things they could have added at the cost of a couple of dollars extra, but they didn't include them. it's not because they had to cut costs, or because it was technically infeasible - they Specifically Decided Not To, because this they wanted to nerf their own product.
and the world praised them for it and flocked to hand over their money, because here's yet another unchallenging product from the company renouned for making shiny, pretty toys. they treat us like we're fucking children and in return we love them for it. gods-bless us.
at the end of the day what offends me most is that they are willfully limiting our ability to learn and grow. the whole "hacker" movement was driven by a curiosity to know what was going on behind the curtain, to reveal the Wizard and find out what the wheels and levers did, and then to recombine them to make them do something no one had ever thought to do before. it's Innovation, and Apple is intentionally stifling it, as if to say "how dare you look under the bonnet and see how we do what we do? how dare you have the conceit to second-guess us and think you might be able to do it better?" if Apple sold a car it would come with the bonnet sealed shut, and this offends me. it locks people into a single ecosystem that's even more closed than the Microsoft/Intel monopoly of the mid-90's and prevents people from having the opportunity to play and grow.
technology is and has always been a tool for us to improve our lives. we bend it to our will, not the other way around. it should be a framework that gives us options, rather than limiting is in how we are permitted to use it.
that's my underlying problem with the Fruit Company from Cupertino - they've gone from being the company that gave us a Second Way to manipulate information and become a Totalitarian state, determined to kill off outside innovation and keep the common people in a constant state of consumerism, baying for the next shiny bauble, rather than encouraging people to move forward and create. they are the embodiment of the divide between the creative and technical elite and the seething masses. it's a betrayal of the ideal that when the geek inenherited the earth we'd bring everyone with us rather than encouraging them to keep quiet... and i may be naive and i may be idealistic and i might be completely fucking wrong about the ability of my fellow man to cast off the shackles of ignorance and move forward into the light... but then if that's wrong i don't want to be right.
and that's why i hate Apple.
so where do we go from here?
so i have this phone and it's buzzed a few times while i lie in bed listening to Incubus, writing this and... you know what? it makes and receives phone calls. it allows me to write and read SMS messages. and emails. and receive Skype calls, and share photos and read the news, find True or Magnetic North and even tell me what street i'm standing on. once was the time it would take me at least 5 different devices to do all that and now it's all wrapped into a nice, neat little package. that's pretty fucking cool. has it become integral to my continued existence as a human being?
we're not talking about a cure for cancer here, or a viable solution for world hunger, or a system of living that overthrows the corporate-masculine-oligarchy. it's a fucking phone. a mini computer that condescends to make calls. that said, it's a bloody awesome tool which i'm finding extremely entertaining and unbelievably useful. there's more mucking around to be had before i'll feel like i'm done. for example, i want to find a way to set it so that when it connects to particular wireless networks certain applications stop or start, so that when i get home it automatically logs me onto Skype and makes me available to receive calls, but disconnects at all other times. that would be useful, and the voice recognition protocols are pretty haphazard for anyone who doesn't have an american accent.
still at the end of the day i bought a Desire because i wanted one, and it's about as good as these devices are going to get for the next month or two so i'm pretty happy with that. if i had to make the choice again i would, which is about as high-praise as you can give to a piece of consumer tech, isn't it?